BCAC - Jira

Major New Feature Update

• Overhauled checklists and sub-tasks

Checklist Features

• New Checklist case-type
• Checklists will now be displayed in the Linked Issues section and display as an individual item in the Parent Case
• Sub-tasks have been re-named to Checklist Items
• Checklist cases will automatically set the Assignee and Reporter as the original Assignee in the Parent Case
• Once all checklist items are completed, the Checklist case will be marked as Closed
• Checklist cases marked as Cancelled will require a Cancellation Reason and will prompt the Associate for response after marking as current status
• Checklist case-type cannot be manually created using the Create button and must only be created automatically or manually via Actions

RSO Update

• Removed ability for non-admins to link issues
• Issues may now only be linked via Actions or Automations
• Introduced new System Information tab
• Removed Eviction - Process Eviction case-type from all RSO projects
• Removed My Lease - Move-In Questions case-type from all RSO project